TERMS AND CONDITIONS
These terms and conditions (the "Terms and Conditions") govern the use of www.phoenixsidehustle.com (the "Site"). This Site is owned and operated by Phoenix Side Hustle. This Site is an ecommerce website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ IT CAREFULLY.
Intellectual Property
All content published and made available on our Site is the property of Phoenix Side Hustle and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:
Harass or mistreat other users of our Site;
Violate the rights of other users of our Site;
Violate the intellectual property rights of the Site owners or any third party to the Site;
Hack into the account of another user of the Site;
Act in any way that could be considered fraudulent; or
Post any material that may be deemed inappropriate or offensive.
If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.
Sale of Goods And Services
These Terms and Conditions govern the sale of goods and services available on our Site.
The following goods are available on our Site:
Digital Marketing courses or products;
AI products or software solutions; and
Building your own business digital products
Courses or digital products from other providers
We are under a legal duty to supply goods that match the description of the good(s) you order on our Site.
The following services are available on our Site:
Coaching
The services will be paid for in full when the services are ordered.
These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Third Party Goods and Services
Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.
Payments
We accept the following payment methods on our Site:
Credit Card;
PayPal;
and Debit Card
When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Purchase Terms and Conditions
All transactions for digital products—including PDF downloads, resource materials, and online content—are processed through trusted payment gateways such as PayPal, Tipalti and Stripe.
These gateways use SSL encryption to ensure your information is secure.
We do not store any credit card or debit card details on our servers during the checkout process.
Once a digital product is accessed, downloaded, or opened, it is considered “used.”
Therefore, all purchases are non-refundable and non-exchangeable.
Because the products are intangible, we maintain a strict no-refund policy for all digital transactions.
In addition, please note that Phoenix Side Hustle is not responsible for user errors, such as lost downloads, accidental deletions, or forgotten passwords.
We encourage you to save and back up your downloads immediately after purchase.
Acceptance of These Terms
By purchasing a digital product from Phoenix Side Hustle, you acknowledge and accept this refund policy for digital products.
If you do not agree with these terms, please do not proceed with your purchase.
Your trust is important to us.
We appreciate your understanding and your decision to build your business with Phoenix Side Hustle.
Links to Other Websites
Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.
Limitation of Liability
Phoenix Side Hustle and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Phoenix Side Hustle and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the Country of England.
Dispute Resolution
Subject to any exceptions specified in these Terms and Conditions, if you and Phoenix Side Hustle are unable to resolve any dispute through informal discussion, then you and Phoenix Side Hustle agree to submit the issue first before a non-binding mediator and to an arbitrator in the event that mediation fails. The decision of the arbitrator will be final and binding. Any mediator or arbitrator must be a neutral party acceptable to both you and Phoenix Side Hustle.
Notwithstanding any other provision in these Terms and Conditions, you and Phoenix Side Hustle agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
[email protected]
You can also contact us through the feedback form available on our Site.
Effective Date: 20th day of August, 2025